| Name |
Description |
| A Decouvert Destination |
List
of a decouvert destinations and the corresponding shipping address. Owned by
Quality Manager Network & Customers |
| Adress |
The
designation of a particular location, usually of a home, home, building, or
facility, on the earth. Involves a streetname, housenumber, postal code, city
and country. |
| Application |
A
computer program available to users and which is approached by digital
identities. Can be managed or supported by Business Systems. Application
types are: Business Application, Personal Application, Office Application,
Process Automation, Supplier Application. |
| Available space |
Available
space and allocation on a means of transport from specific operator or
airline to specific destination, expressed in weight |
| Barcode |
Code
of black and white lines or blocks with which provides a product with a
unique identifier. For international:
Postal identifiers which consist of a sequence of lines, letters and digits
to keep track of an item’s location at any time. For single items
3S(Domestic), S10 (UPU) and Commercial barcodes are used. For receptacles UPU
issues S9 barcodes and for dispatches S8. |
| Bulk |
A
set of logistic items going to the same location. E.g. receptacle, dispatch,
consignment. Always contains a barcode |
| Business Asset |
Asset
used for the execution of logistic services or business processes. E.g.:
sorting machine, roll container, bicycle, truck, hand terminal. |
| Business Customer |
A
non-natural person who purchases services from PostNL. |
| Capacity |
Available
capacity of resources and people that can be used for logistic services,
expressed per unit of time |
| CO2 Emissions |
The
C)2 emissions, caused by both the commercial and the postal services, calculated by the type, number and weight
of items, the route, the length of air and truck legs and the CO2 factors per
distance. |
| Commercial Contract |
The
in the (commercial) administration of the client (purchase) resp. service
provider (sales) fixed agreement between the client and the service provider
for the delivery of commercial products or services under further agreed
conditions (rates, delivery times, payment terms, etc.). Can be between
PostNL and external organizations as between PostNL business units. |
| Commercial Product |
The
entirety of goods, services, product lines and brands that PostNL/Spring
offers to meet an specific need. An individual product consists of the
smallest single unit that can be priced, possibility supplemented with extra
services. |
| Consumable Asset |
Resource
used for the execution of logistic services or business processes.
Consumables are single-use or have a limited lifespan and can be easily
replaced. E.g.: labels, RFID tags, seals. |
| Consumer |
A
natural person who consumes products or services for purposes beyond his/her
business activity. |
| Country |
Country list combing the ISO country code,
the continent, the UPU country name and the source. The country list is being
updated by the changes, established in the change list. |
| Country code |
:Official
ISO country list where country codes are displayed. Defined as two-letter
abbreviations |
| Country group |
Combinations
of transit countries and final destination countries for which a specific
schedule of charges apply. |
| Customer Order |
Customer
order is an assignment to Logistics Regie to perform activities that fall
under the contract (in the administration of Commerce and NetwerkRegie). The
order comes from a Customer and belongs to PostNL. Or comes from Commerce,
Retail, or operator in the role of Customer of PostNL. Same as
pre-notification. |
| Delivery Time |
The
estimated delivery time in days for a packet or letter from the Netherlands
to another country in the world. Uses Commercial product and country
list. |
| Employee |
A
natural person who performs activities for PostNL and is managed individually
from PostNL for this purpose. |
| Event |
All
existing events , either administrative or logistic, in the standardized and
managed data environment. For
international post: All events belong to an application used by PostNL or
Spring. Commonly defined as a number (TTINT, IPS), an abbreviation (IPC) or a
combination of letters and numbers (Collo, XBS) |
| Holiday |
Public holidays per country, which are
celebrated and which are therefore usually not a working day. |
| Holiday rules |
Business rules op en rondom feestdagen die
van invloed zijn op het logistieke proces. |
| Import Agreement |
The
agreement between the country of origin and the country of the destination to
send mail of a maximum of 3 kilograms a day. |
| Import Mail |
Booklet
containing all postal import agreements |
| Logistic Item |
A
good or postal item in the context of the AVG. E.g. tracked letter, packet,
parcel, EMS. Logistic item always contains a barcode/identification and a
delivery address. Contains a S10, 3S
and/or commercial barcode |
| Logistic Process |
The bundling of all logistic services
between the point of origin and the point of consumption to meet the
requirements of the costumer. For
international post: Can be either a postal process, bound to regulations set
by the UPU and owned by a public postal operator or a commercial process
owned by a commercial operator. |
| Logistic Scenario |
Specification
of the required logistic service to
realize the commercial product |
| Logistic Service |
The
logistics service is the service offered by the PostNL LSP. Every logistics
service has a process. This is the process as performed by the LSP,
independent of the operator and operator services behind it. or: A Logistics
Service is a bundling of logistical actions, which together form a process,
and which lead to a logistical result (such as order picking, sorting,
distribution). |
| Mail Category |
Conveyance
types defined by the UPU: Air, Surface, Surface Air Lifted, Prio over surface |
| Mail Class |
Types
of mail defined by the UPU: Parcels, EMS, Empty Receptacles and Letters |
| Mail Format |
Format for letters defined by the UPU:
Small, Large, Bulky and Small packet |
| Mail Subclass |
Subclasses
of mail defined by the UPU: i.a.: Bulk, Mixed, M-Bags, A Decouvert |
| Means of Transport |
Vehicle
appropriate for the transportation of products. E.g. truck, plane. |
| Office of Exchange |
A post office, belonging to a public postal
operator, assigned to and having special facilities for the interchange of
mail with foreign countries. May be located outside the postal territory of
the Postal Operator, Extra Territorial Offices of Exchange. |
| Operator |
The
executer of one or more logistic services, called the operator service, in
behalf of its own or external director.
For international post: Can be either a Public Postal Operator (Royal
Mail, Poste Italiane, La Poste) or a Commercial Operator (Hermes, DHL, Colis
Prive) |
| Operator Event |
The events in the logistic process which are
actually used. It can be the start or end of a process, but can also lead to
information provision. |
| Operator Order |
An
assignment towards an operator to perform activities which are covered in the
contract |
| Operator Service |
Logistic
services which is offered and performed by a specific Operator in accordance
with established agreements from Regie. |
| Pre-alert |
The
announcement of one or more upcoming logistic items. Same as Customer Order.
Also: Pre-Advice |
| Purchasing contract |
The
agreement between the client and its service provider recorded in the
client's administration for the delivery of products or services under
further agreed conditions (rates, delivery times, payment terms, etc.). Can
be between PostNL and external organizations as well as between PostNL
business units. |
| Rates Route |
The rates associated with airlifted routes.
Caterorized per airport and carrier |
| Rollcontainer |
Mobile
rack / cage in which goods are placed. Roll containers are often equipped with roll container cards
that make it possible to identify the final destination of the roll
container. |
| Route |
The course a dispatch (between Offices of
Exchanges) or a consignment (between locations) follows |
| Sales Contract |
The
agreement between the service provider and his client, recorded in the
administration of the service provider, for the delivery of products or
services under further agreed conditions. |
| Service Location |
The
location where logistic services and associated operations are executed. |
| Terminal Dues |
The
costs associated with mail going from one country to another. The receiving
country request reimbursement for the costs of handling mail for the sending
country. Can be parcel bill rates (provided by the UPU), default rates and
rates for mails dispatched and received |
| Transit charge |
The
total costs of mail passing through, divided in handling charge, transit
charge and the terminal dues increment. |
| UPU Standard |
Standards and regulations set by the
Universal Postal Union for the purpose of effective postal operations. These
standard bind the international postal processes with country as members. |
| Verification Note |
:A form that a receiving office generates to
notify a sending office and irregularity with the dispatch, such as
difference between wat was documented as sent and what was actually sent. Can
be associated with dispatch or not associated with any dispatch. By the UPU
defined as CP43. |