<?xml version="1.0" encoding="utf-8"?>
<!-- edited with XMLSpy v2020 rel. 2 (x64) (http://www.altova.com) by  (PostNL) -->
<!--
major/ minor versie:	0.1
datum creatie:			01122020
datum productie:		
gemaakt door			Peter Por, Nelleke van der Meer
doelgroep					API tbv standaard indienen klachten over zendingen
opmerkingen:			


  	
     -->
<xsd:schema xmlns:co3="urn:postnl/mail/components/3" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sco1="urn:postnl/mail/shipmentcomplaint/1" xmlns:ma1="urn:postnl/mail/manufacturingcomponents/1" xmlns:co1="urn:postnl/mail/components/1" xmlns:me1="urn:postnl/mail/meta/1" xmlns:fi1="urn:postnl/mail/fields1" xmlns:co2="urn:postnl/mail/components/2" targetNamespace="urn:postnl/mail/shipmentcomplaint/1" elementFormDefault="qualified" attributeFormDefault="unqualified">
	<xsd:import namespace="urn:postnl/mail/manufacturingcomponents/1" schemaLocation="../../Common/OAGI/Components/ManufacturingComponents1.xsd"/>
	<xsd:import namespace="urn:postnl/mail/components/1" schemaLocation="../../Common/OAGI/Components/Components1.xsd"/>
	<xsd:import namespace="urn:postnl/mail/components/2" schemaLocation="../../Common/OAGI/Components/Components2.xsd"/>
	<xsd:import namespace="urn:postnl/mail/components/3" schemaLocation="../../Common/OAGI/Components/Components3.xsd"/>
	<xsd:import namespace="urn:postnl/mail/meta/1" schemaLocation="../../Common/OAGI/Components/Meta1.xsd"/>
	<xsd:import namespace="urn:postnl/mail/meta/1" schemaLocation="../../Common/OAGI/Components/Meta1.xsd"/>
	<xsd:import namespace="urn:postnl/mail/fields1" schemaLocation="../../Common/OAGI/Components/Fields1.xsd"/>
	<xsd:element name="ShipmentComplaint" type="sco1:ShipmentComplaintType">
		<xsd:annotation>
			<xsd:documentation>Shipment related complaint or inquery.  Filing claims for shipments shipped under the general terms and conditions: Algemene voorwaarden Universele Postdienst, Algemene vervoerscondities (AVC), Conventie Grensoverschrijdend wegvervoer (CMR), Verdrag van Warschau en Algemene voorwaarden brievenbuspakje.</xsd:documentation>
		</xsd:annotation>
	</xsd:element>
	<xsd:complexType name="ShipmentComplaintType">
		<xsd:complexContent>
			<xsd:extension base="co1:HeaderType">
				<xsd:sequence>
					<xsd:element ref="fi1:ComplaintID" minOccurs="0"/>
					<xsd:element ref="fi1:ComplaintAlternateID" minOccurs="0" maxOccurs="unbounded"/>
					<xsd:element ref="co1:ComplainerParty" minOccurs="0"/>
					<xsd:element ref="co3:ConsigneeParty" minOccurs="0"/>
					<xsd:element ref="co3:ConsignorParty" minOccurs="0"/>
					<xsd:element ref="co2:NotifyingParty" minOccurs="0" maxOccurs="unbounded"/>
					<xsd:element ref="fi1:ComplaintCategory" minOccurs="0"/>
					<xsd:element ref="fi1:ComplaintSubCategory" minOccurs="0"/>
					<xsd:element ref="fi1:ComplaintSubject" minOccurs="0"/>
					<xsd:element ref="fi1:ComplaintDescription" minOccurs="0" maxOccurs="unbounded"/>
					<xsd:element ref="fi1:ShipmentShippingDate" minOccurs="0"/>
					<xsd:element ref="fi1:GrossWeightMeasure" minOccurs="0"/>
					<xsd:element ref="co1:FreightContentCoding" minOccurs="0" maxOccurs="unbounded"/>
					<xsd:element ref="fi1:ShipmentValue" minOccurs="0"/>
					<xsd:element ref="fi1:PriorityCode" minOccurs="0"/>
					<xsd:element ref="co1:ShipmentAddressee" minOccurs="0"/>
					<xsd:element ref="fi1:TrackingID" minOccurs="0"/>
					<xsd:element name="ComplaintAttachment" type="co1:OpenAttachmentType" minOccurs="0"/>
					<xsd:element ref="co1:Status" minOccurs="0" maxOccurs="unbounded"/>
					<xsd:element ref="co1:ComplaintResolution" minOccurs="0" maxOccurs="unbounded"/>
				</xsd:sequence>
			</xsd:extension>
		</xsd:complexContent>
	</xsd:complexType>
</xsd:schema>
